Please note that credit card payments for Trips4fun are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland (“TREKKSOFT”). Therefore, TREKKSOFT will appear as TREKKSOFT TOUR BOOKING on your credit card statement for the payment of this booking. The domain where you enter and process your payment is owned and operated by TREKKSOFT.
Please send an email to email@example.com for all inquiries regarding your credit card payments and chargebacks.
This document sets out the obligations that TRIPS4FUN SHPK (“Trips4fun”, “the Company”, “us” or “we”) owes to you (“customer,” “client,” or “consumer”), and the obligations you owe to Trips4fun , when a contract is formed between you and us. Please read this document thoroughly to understand your rights and obligations. If the client is booking on behalf of a group, it is the responsibility of the client who books online and accepts the terms and conditions to make sure all other persons in the group have read the Terms and Conditions and have agreed to its contents. The Contract between you and us, described below, is made subject to the following Terms and Conditions:
“Trips4fun Shpk” is located at Rruga Murat Terbaci Nd.107/1, Lungomare , Vlore , Albania.
“Client,” “consumer” “customer” or “you” pertains to all persons named on the booking form, or intending to travel with us.
A “product” or “trip” is any service sold and offered by Trips4fun or www.trips4fun.al . All clients will be deemed to have read, understood, and accept all booking conditions upon registering for a Trips4fun product.
“Local partner”, “ Suppliers ” or “partner” pertains to the legal entity or the legal person delivering a product to the client.
BOOKING YOUR TRIP
You are required to provide your credit card details at the time of booking to guarantee it.
For reservations with bank account a payment of 40% of total amount of product or services must be made.
Special requirements (e.g. dietary or medical requirements) must be identified at time of booking, and again at check-in. When you book a product with Trips4fun for other people, you accept these terms and conditions for yourself and for the people for whom you book the product. It is your responsibility to inform the other clients and make sure they have read, understood, and agree to these terms. If you will not use the product that you book, you must provide us with the contact details of the people who will use the Trips4un product.
All reservations are prebooked with Trips4fun prior to the departure time and date. All Tours are subject to the weather conditions and passenger numbers. Where it is deemed necessary by Trips4fun, or the Skipper, the Skipper reserves the right to alter bookings without prior notice.
Your booking is accepted by the company and becomes effective from the date the company confirms your booking. On that date, the contract is formed between you and Trips4fun, we will confirm your booking only when a valid credit card or a confirmation of bank transfer to our bank account is provided.
CHANGES OR CANCELLATIONS BY THE CUSTOMER
If you wish to make changes to your booking, Trips4fun will make every effort to assist you if we are able. We reserve the right to impose a charge for every amendment, and we cannot guarantee that we will be able to accommodate your desired amendment. The amendment charge is non-refundable, and in no case will it cost more than 5% of the product price.
If you wish to cancel your booking, you must inform us as soon as possible. The cancellation is effective on the day that Trips4fun receives it.
Cancellations will be accepted via email up to 48 hours prior to departure. No refunds are provided for missed departure times or booking. No refunds will be issued without a minimum of 48hrs prior to notice being received in writing via email to firstname.lastname@example.org .
If you cancel on the day of the check-in or if you don't show up (No show): you will be charged the full amount.
Canceling due to due to FORCE MAJEURE (unusual circumstances, outside of your control, ie: last minute flight cancelation, inability to travel due to health reasons) that you can prove with valid documents is allowed and doesn't incur any penalties or fees.
CHANGES OR CANCELLATIONS BY US
Trips4fun arranges trips and activities months in advance. Trips4fun has to make changes, and we reserve the right to do this. We reserves the right to alter schedules, itineraries, and amenities without refunds during the period of service due to unforeseeable and unpredictable circumstances, including force majeure situations. These changes are usually insignificant and will not negatively affect the trip. Trips4fun will inform you of any changes as soon as possible.
In rare circumstances, Trips4fun may have to cancel the whole or part of the trip. In these situations, Trips4fun will use its best efforts to offer alternative arrangements of a comparable standard. If no satisfactory alternative arrangements can be found, you will have the option of receiving another Trips4fun product of equal price or a Trips4fun product of lesser price with a discount comprising the difference between product prices, or cancel your booking for free and receive a full refund in case you had already paid.
Open seat tours' time of departure can change on rare occasions, when we have fly-in guests and their flight is delayed, this doesn't apply to private tours.
Trips4fun handles all refunds on a case-by-case basis.
Except for injury or death and circumstances described in the “Force Majeure” clause below, and subject to the responsibilities of the customer described below, if Trips4fun does not provide a product that reasonably complies with the description given, Trips4fun accepts liability as outlined below under “Trips4fun’s Liability,” and will provide compensation accordingly.
Where the failure to provide a trip that complies with the description is not the fault of Trips4fun , or of its agents or suppliers, or if the failure is caused by or contributed to by the client, then Trips4fun disclaims all liability and will offer no refunds.
Trips4fun or its suppliers will not provide refunds for any loss or limitation caused by bad weather conditions, or other force majeure conditions.
Arriving on Time
Passengers must arrive at the departure point fifteen minutes before the allotted departure time. Failure to arrive on time may result in a refusal to board the vessel. Departure times will not be delayed due to the late arrival of passengers. No refunds will be issued for cancellations of bookings resulting out of the late arrival off passengers.
Passengers must at all times obey the instructions of the Skipper ,Tour Guide ,Crew member or Employee of Trips4fun. The safety of passengers, crew and boat are paramount. Children must be accompanied by a responsible adult at all times. This adult is responsible for the behaviour, conduct and safety of the child throughout the entire boat trip. Passengers, both adult, and children must remain seated throughout the entire boat trip. Standing or walking around onboard is not permitted, with the exception of boarding and disembarking the boat.
Wearing of Lifejackets
All passengers will be provided with approved lifejackets. These must be worn at all times by all persons. Persons damaging a lifejacket in a non-emergency, will be liable for the replacement cost of €30 per lifejacket.
Refusal to Board
Trips4fun and its staff reserve the right to refuse boarding or require a person(s) to disembark the vessel if staff believed that they are a danger to the safety of themselves, others, or members of crew. In addition, if they have, are or threatening to engage in, in behaviour that may adversely affect the safety, enjoyment, comfort, or well-being of others. This may include but is not limited to disruptive behaviour that is verbally or physically abusive, harassing in nature, obscene or discriminatory. Also, failing to or refusing to follow the terms & conditions set out by Trips4fun, its safety rules, or the instructions of the Skipper/Captain,Tour Guide or crew members. In such an event, Trips4fun will not be required to refund the fare or part of and the financial deficit will be bore solely by the passenger. In addition, Trips4fun will be entitled to recover from them any costs or expenses incurred by it, its representatives or crew members.
Passengers should be aware that medical facilities and access to emergency assistance, other than basic First Aid, are not readily available during the boat trip. Therefore, you should be willing to accept the risks and uncertainties involved as being an integral part of the boat tour. Passengers thereby must accept and assume full responsibility for any and all risks of loss, illness, injury or death while taking part in the boat trip. In particular, all passengers must sign, or sign on behalf of those in their care, the waiver set out below exempting Trips4fun from all claims of negligence or other, whatsoever. In particular, Trips4fun accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, arising from the use of the boat or any equipment or facilities, either in contract or tort, including negligence, or breaches of duty of care arising from the boat tour.
Certain circumstances, called “force majeure” conditions, are unusual circumstances, outside the control of Trips4fun or its suppliers which cannot be avoided even if Trips4fun acts with all due care. Trips4fun or its suppliers are not liable for any loss, damage or expense or any limitation or withdrawal of facilities or services caused by these force majeure conditions, including weather, strong currents, flood, fire, drought, war, terrorist attack, civil unrest, industrial action, closures, unforeseen alterations of public transport schedules, rescheduling of boats or planes, epidemics, acts of God or any other event outside the control of the company which either delays, extends or reduces the trip or changes the trip after departure.
Depending on weather conditions, considered force majeure, the booked boat tours sometimes cannot take place. Trips4fun or its suppliers will try to organize other trips/activities to replace canceled tours. Trips4fun or its suppliers accepts no liability for the cancellation of boat tours due to these circumstances beyond the control of the company.
Trips4fun is obligated to provide a product that conforms to the product’s description. The descriptions, information and opinions given in the brochures and other publications are given in good faith.
Trips4fun & its suppliers’ liability to the client shall cease in any of the following situations:
(a) when the defects in the performance of the contract are attributable to the client;
(b) when such defects are attributable to a third party who is not a party to the contract;
(c) the defects are due to force majeure situations, or
(d) the defects are due to any other circumstance that Trips4fun could not predict or avoid, even if Trips4fun used all due care.
In the above situations (except for paragraph (a)), Trips4fun nevertheless has the obligation to provide assistance to the client.
Trips4fun employees, agents, and representatives have no authority to vary these conditions.
While we encourage ALL of our guest to enjoy all of the attractions please note that Trips4fun will not be held liable for any incident or injuries sustained while participating in any event while off the vessel, (this includes, cuts or bruises, bites or injuries due to falls). We encourage ALL our guest to make wise and safe decisions and follow the instruction of our staff. Our insurance only provides provision for incidents occurring on the vessel and covers ages 14-69. However, the tour is suitable for all ages.
YOUR OBLIGATIONS TO TRIPS4FUN & ITS SUPPLIERS
Trips4fun is a boat tour company and its products contain an inherent element of risk that present certain dangers, risks and physical challenges greater than those present in our everyday lives. By agreeing to these Terms and Conditions, you acknowledge the risks that are involved with Trips4fun products and accept them. Clients engage in all activities at their own risk.
You must settle any remaining balance immediately at the time of check-in, either cash (in ALL or EUR) or by Credit/Debit card, card payments are subject to a 5% transaction fee.
You are strongly encouraged to purchase comprehensive travel insurance that specifically covers activities associated with our tours (ie: snorkeling), in addition to insurance that covers cancellation, medical and repatriation expenses, personal injury, accident, death, and loss of personal baggage and money, as well as personal liability insurance.
You must remind Trips4fun or its local partner of any special requirements at the time of check-in.
It is your responsibility to be on time and not to miss your transportation (such as cars,airplanes, water taxi, boats etc...), whether or not they are provided by Trips4fun or its partners) to tour departure site. Trips4fun & its suppliers accepts no liability if the client cannot enjoy the full Trips4fun product because the client was late and missed their transportation.
A client and his/her personal belongings are the client’s sole responsibility. It is your responsibility to inform Trips4fun or its partner of any medical condition or disability and any special arraignments required by the client at the time of booking.
All visas, travel documents, vaccination certificates, valid passports and any other necessary travel documents are the responsibility of the client.
There will be no credit or refunds for services not used, or any lost, mislaid or destroyed travel documents.
All customers are expected to behave in an orderly and acceptable manner. You will not be able to continue with the company or its supplier if you are incapable of caring for yourself, or if you become objectionable to other customers, or if you become a danger to yourself. In such circumstances, Trips4fun or its supplier will not be responsible for booking alternative tour for you, nor will you receive any refunds.
You agree that Trips4fun may use your statements or photographic/video likeness in future brochures, advertising and other publicity material. If you do not want Trips4fun to continue to use your comments or likeness, please contact us and we will remove the content.
You will pay for any damage to Trips4fun or its supplier’s facilities or personnel that you cause.
CONTRAVENTION OF LAW
Trips4fun accepts no liability for any loss or damage sustained by client as a result of the contravention of law(s) of the Albania.
Trips4fun or its local partner will not be held responsible for any theft or loss of personal possessions from our premises, vehicles or vessels. While Trips4fun & its local partner will strive to ensure the security of guests’ personal possessions, Trips4fun & its local partner cannot guarantee it.
A client must raise any complaint immediately with a Trips4fun employee via email or phone or directly to the employee so that Trips4fun may have the opportunity to investigate and rectify the problem. We cannot rectify a problem if we are unaware. Clients must inform of any complaints immediately, and in any event before the client leaves. A customer has 30 days to complain after the Trips4fun product has concluded. Trips4fun accepts no liability for complaints made after this time-frame, and Trips4fun is not prepared to compensate clients for these tardy complaints.
DISPUTES, LAW AND JURISDICTION
Any disputes arising from this contract shall be governed by and construed in accordance with the law of Albania and subject to the exclusive jurisdiction of the country’s courts. You and Trips4fun will attempt to settle all disputes through negotiation before bringing any matter to court.
Changes in Terms & Conditions
From time to time, the Terms and Conditions may be changed by Trips4fun without notice. Any changes will come into effect upon publication.
Last modified 12 April 2023.
In accepting of this speedboat trip adventure, I agree that I take part at my own risk and that (to the fullest extent permitted by the law) no person(s) or organisation(s) will be held responsible for any expense, accident, injury or loss to myself or person in my care, prior to, during or after the boat trip/event. In particular, I confirm that neither Trips4Fun Shpk, (Trips4fun), their officers, employees, associates, volunteers or agents shall be, nor shall be deemed to be, responsible or liable (whether in contract or in tort or under any statute whatsoever), for any pain and suffering, injury, illness or other mishap to myself or my property, my family or dependents, sustained in, or arising from or out of, or in any way directly or indirectly connected with the boat trip adventure; and I, for myself, my heirs and executors, hereby expressly waive, release and forever discharge all of the above named from any liability arising out of my participation in this boat trip adventure. I am aware of and assume all risks associated with participating in this speedboat trip adventure, including but not limited to water immersion, drowning, falls, contact with other participants (including Covid 19), conditions of the boats, conditions of the Caves, conditions of the roads, lands, conditions of jetties, pontoons, moorings, slipways and docking areas. I understand that this waiver includes any claims, whether caused by negligence, the action or inaction of any of the above parties, or otherwise. I acknowledge that none of the above named shall be liable for the actions of any third parties. By accepting these terms, I agree to and will adhere to the direction of Trips4fun employees or agents. I hereby grant full permission to any and all of the above named parties to use and reproduce any images or recordings whatsoever, fixed or moving, taken of me (or those under my supervision & responsibility, on this speedboat trip for any legitimate purpose, including but not limited to, the advertising, promotion or exploitation of the boat trip (and future trips) through the medium of television, film, video or other media broadcasts. This permission is considered unlimited and may be used the world throughout. I confirm that all intellectual property in connection any such images or recordings shall remain the property of Trips4fun Shpk trading as Trips4fun and where such intellectual property does not automatically vest in Trips4fun, these Terms and Conditions shall constitute a legally binding assignment thereof, and I consent to the signing of all reasonable documentation required to give effect thereto. I consent to Trips4fun holding and using all personal information disclosed by me, or on my behalf, in conjunction with my participation in the speedboat adventure and I agree that Trips4fun can use my personal information to contact me. I understand that participating in this event is physically demanding, potentially hazardous and acknowledge the risks involved. I also acknowledge that I should not take part and participate unless I am physically and medically able to do so. I confirm that I have no physical or medical disabilities or impairments which would endanger myself or others taking part. To the extent permitted by law all provisions of these Terms and Conditions shall be severable and no provision shall be affected by the invalidity or unenforceability of any other provision with the remaining provisions if necessary, being so amended as shall be necessary to give effect to the spirit of these Terms and Conditions so far as possible. NOTE: Each participant is required to wear a life jacket or PDF safety gear for the duration of the speedboat trip adventure. Please sign below to indicate that you have read and accept these terms and conditions of participation. In the case of a minor or person in your care, please print their name next to your signature to accept the terms & conditions on their behalf.